Return & Exchange Policy

Eligible Country: United States

At Fragrance Spark, we want you to be satisfied with your purchase. We accept returns and exchanges on eligible products in accordance with the guidelines below.

Returns

Returns are accepted for both defective and non-defective products within 14 days of delivery.

To qualify for a return, the product must be new, unused, and in its original condition and packaging.

Exchanges

We accept exchanges for eligible products within 14 days of delivery. Products must be new, unused, and in their original condition and packaging.

Return Shipping

All returns must be sent by mail. Customers are responsible for the cost of return shipping and the return shipping label.

Restocking Fees

No restocking fees are charged on eligible returns.

Refunds

Once we receive and inspect your returned item, approved refunds will be processed to the original payment method within 7 days.

Please note that your bank or payment provider may require additional time for the refund to appear in your account.

Contact Us

For questions regarding a return or exchange, please contact us through our website or at:

Fragrance Spark
Wood-Ridge, NJ 07075
Phone: (501) 777-8007
Email: retail@fragrancespark.com